Privacy Policy
VENTANA HOLDING GMBH
Preamble
Protecting your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, TKG 2003). In this privacy notice, we inform you about the most important aspects of data processing within the scope of our website.
Since 25 May 2018, the General Data Protection Regulation (GDPR) has been in force in Austria. This law brings several changes regarding data protection and security. We are pleased to take this opportunity to inform you, through the privacy policy described below, which data we collect and process during the course of our business relationships.
Many of these processing activities are an absolute necessity for our business relationships, regardless of their type or form.
Data protection and data security have always been fundamental principles of our company; therefore, we commit to handling your data with the utmost care at all times.
Controller
Ventana GmbH | Rooseveltplatz 10 | AT – 1090 Wien
www.ventana.at | office@ventana.at
Data Processed
In order to safeguard the interests of the data subjects, comply with legal obligations, protect property, and ensure the lawful use of such property, Ventana GmbH, within the corporate group and as required in each case, processes*) personal data. Depending on the business purpose, data of tenants, service providers, visitors, prospective customers, contractual partners, real estate agents, project developers, property managers, processors, etc. are processed.
The categories of processed data include, as required and without exceeding that scope, names, addresses, telephone numbers, email addresses, newsletter registrations, and employee data prescribed as mandatory or necessary for fulfilling contractual obligations (employment contract).
*) Process: collect, store, supplement, correct, retrieve, file, delete, destroy, etc.
Necessity
Providing personal data to the company is required for the conclusion and performance of contracts. Failure to provide the necessary data would result in the company being unable to act and thus unable to conclude any contract.
For receiving newsletters or other marketing materials, providing personal data is required; otherwise, the newsletter cannot be sent. However, lack of consent has no effect on the company’s general operations or on any future contract — it is expressly not a requirement.
For the publication of posts on the company’s Facebook page, providing personal data is required; otherwise, the post cannot be published. Again, failure to provide data has no effect on the company’s operations or any subsequent contract.
For participation in events and presentations, providing personal data, including their distribution to participants and their further processing, is required. Failure to provide data would prevent participation. However, it has no effect on the company’s operations or later contractual relationships.
Data Storage Period
Personal data will be stored:
- until they are no longer necessary for the purposes for which they were collected or otherwise processed;
- in cases where processing is based on consent, until the data subject withdraws their consent and no other legal basis for further processing exists (Art. 17(1)(b) GDPR);
- and in any case for as long as required to fulfil legal obligations (e.g., statutory retention requirements) or to assert, exercise, or defend legal claims of the company.
Security of Your Personal Data
We protect your personal data from unauthorized access, use, or disclosure. We ensure that your personal information stored on our servers is kept in a controlled, secure environment that prevents unauthorized access and disclosure. Please note that personal information you publicly share in accessible spaces may be misused by other users.
Disclosure of Your Data
Your personal data will not be disclosed to third parties unless required for business purposes. Court orders are excluded from this rule, as we must comply with legal disclosure obligations. For regular business processes (e.g., bonus settlements), necessary data are shared only to the minimum extent.
Minors
Persons under 18 should not transmit personal data to us without the consent of a parent or legal guardian. We do not request personal data from minors, do not collect such data, and do not disclose them to third parties.
Your Rights
You have the right to access, rectification, erasure, restriction of processing, data portability, withdrawal of consent, and objection.
Right to Rectification
This right applies if the processed data are incorrect (e.g., wrong date of birth) or incomplete considering the purpose of processing.
Right to Erasure
This right applies if any of the following conditions are met:
- The data are no longer necessary for the purposes for which they were collected.
- You withdraw your consent (where no other legal basis exists); this applies in particular to children’s data collected in connection with services of the information society.
- The data were unlawfully processed.
- Erasure is required to fulfil a legal obligation under EU or Member State law.
Right to Restriction
This right applies if:
- The accuracy of the data is contested, for the duration of verification.
- An objection has been submitted and it is not yet determined whether the company’s legitimate interests override those of the data subject.
- The processing is unlawful and erasure is refused; instead, restriction is requested.
- The controller no longer needs the data, but they are required by the data subject to assert, exercise, or defend legal claims.
Modification or Deletion
Any request for information can only be submitted in written form via post or email to office@ventana.at
including proof of identity (official photo ID).
Requests will be processed promptly and answered within one month. If the request is complex or multiple requests are made, the deadline may be extended by two additional months.
Deletion and information requests are answered by registered mail. Modifications are carried out without further notification.
Excessive Claims
If you exercise your rights in an obviously unfounded or excessively frequent manner, we may charge an appropriate processing fee.
Right to Complain to the Supervisory Authority
You have the right to lodge a complaint with the data protection authority if you believe that the processing of your personal data violates the GDPR or provisions of the Austrian Data Protection Act (DSG) as amended by the Data Protection Amendment Act 2018.
Cookies
Data Processing on Online Platforms
Server/web content transmitted to us (as listed below) is stored in accordance with legal requirements:
- Browser type/version
- Operating system used
- Referrer URL (previously visited page)
- Hostname of accessing device (IP address)
- Time of server request
These data cannot be attributed to specific individuals. They are not combined with other data sources and are deleted after statistical evaluation.
NEWSLETTER
This service is offered on various pages of our platform and in our mailings. Should you choose to subscribe, please note that your data will not be shared with third parties. You can unsubscribe at any time by emailing office@ventana.at
Web Analytics
Our websites use Google Analytics, a web analytics service provided by Google Inc. The relationship with the web analytics provider is based on the provisions of the EU–US Privacy Shield. Google Analytics uses so-called “cookies,” text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.
If IP anonymization is activated on this website, your IP address will, however, be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide additional services related to website usage and internet usage to the website operator.
The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies through an appropriate setting in your browser software. However, please note that in this case you may not be able to fully use all functions of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as Google’s processing of this data, by downloading and installing the browser plug-in available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
Further Information
Your trust is important to us. We are therefore always available to answer your questions regarding the processing of your personal data. If you have any questions that are not answered by this privacy policy or if you would like more detailed information on any point, please contact us at office@ventana.at
Ventana Holding GmbH
Rooseveltplatz 10
1090 Wien | Österreich
E-Mail: office@ventana.at
Telefon: +43 1 512 99 58-0